Allowing the business to confirm an interaction with a particular consumer and respond to customer comments.Validating the email address or phone number of reviewers.We do take steps to minimize misuse and improve consumer experience by: While we’d like to be able to promise that every review comes from a real consumer every time, experience shows us that is nearly impossible to guarantee. Just like complaints, BBB confirms that a marketplace interaction took place between the reviewer and the business, then BBB gives the business an opportunity to respond to the review. Businesses appreciate customer reviews because they highlight positive customer experiences. Consumers say information found in customer reviews helps them choose trustworthy businesses.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |